Your Information Privacy Policy

1.1 Purpose of This Policy

x668 lcd is committed to protecting the personal information of its users. The purpose of this privacy policy is to transparently inform users about what information is collected, why it is collected, and how it is used and kept secure.

1.2 Scope of Application

This policy applies equally to the x668 lcd website, mobile application, and services provided through any digital channel. Third-party websites or services may have their own privacy policies, for which x668 lcd is not responsible.

2.1 Information Provided at Registration

When creating an account, you are required to provide the following information:

• Full name and date of birth
• Valid email address
• Mobile number (Bangladeshi)
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)

x668 lcd confirms that registration by anyone under 18 years of age is not accepted. The minimum age to participate on the platform is 21+.

2.2 Automatically Collected Information

Certain information is automatically recorded while using the platform:

• Device type, operating system, and browser information
• IP address and geographic location (at country level)
• Login time, session duration, and browsing behaviour
• Data obtained from cookies and similar tracking technologies

2.3 Financial Transaction Information

Payment details provided for deposits and withdrawals (such as bKash or Nagad numbers, bank account details) are processed through secure encrypted channels. Full card or account numbers are never stored directly on x668 lcd's servers.

2.4 Support Communication Information

When you contact our 24/7 live chat or email support, the details of the conversation are recorded. This is used to ensure quality service and to resolve your issues more quickly in the future.

3.1 Service Operations

Collected information is primarily used for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Determining eligibility for bonuses and promotions
• Managing the VIP program and providing cashback
• Providing support via live chat and email

3.2 Security and Fraud Prevention

x668 lcd continuously monitors data to protect the security of user accounts. Automated systems are active to detect unusual transactions, suspected management of multiple accounts, or any fraudulent activity. All user data is protected through SSL encryption.

3.3 Service Improvement

Aggregate (non-individual) data is analysed to further improve the user experience. This includes identifying which games or sections are used most, which payment methods are experiencing issues, and which problems users seek support for most often.

3.4 Communication and Notifications

With your consent, x668 lcd may contact you regarding the following:

• Notifications about new promotions and bonus offers
• Important security alerts relating to your account
• Information about changes to platform policies or services
• OTPs and verification codes

You may request to opt out of marketing communications at any time.

4.1 Third-Party Providers

x668 lcd works with trusted third parties to operate specific services. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, and bank operators)
• Game software providers (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others)
• Cloud hosting and cybersecurity providers
• Customer service software providers

These parties receive only the information necessary to complete their specific tasks and are bound by their own confidentiality agreements.

4.2 No Sale of Information

x668 lcd never sells or rents your personal information to third parties. User data is not provided to any external organisation for advertising or marketing purposes.

4.3 Legal Obligations

Where required to comply with applicable laws in Bangladesh or valid orders from competent authorities, x668 lcd may be obliged to disclose necessary information. Even in such cases, only the information legally specified is provided.

5.1 Use of Cookies

Cookies are used on the x668 lcd website and app. Cookies are small text files stored in your browser. They are used for the following purposes:

• Maintaining login sessions and ensuring security
• Remembering language and preference settings
• Keeping the payment process smooth
• Analysing user behaviour (on an aggregate basis)

5.2 Cookie Controls

You can disable cookies by going to your browser settings. However, disabling certain cookies may cause specific features of the platform to not function properly. Services cannot be provided without essential cookies (such as session and security cookies).

6.1 Retention Period

Necessary information is retained for a defined period while your x668 lcd account is active and also after it is closed. Financial transaction records may be kept for an extended period for legal and accounting reasons.

6.2 Security Measures

The technical and operational steps x668 lcd takes to protect your information:

• All data transfers via SSL/TLS encryption
• Password hashing (never stored in plain readable form)
• Two-factor verification (OTP)
• Regular security audits
• Access to data restricted to authorised staff only

However, no transmission of information over the internet is entirely risk-free. Even though x668 lcd takes every precaution, absolute security cannot be guaranteed.

7.1 Right to View and Correct Information

You can log in to your account at any time to view your profile information and make corrections where needed. For some information (such as identity verification records), contacting support may be required to make changes.

7.2 Request to Delete Information

You may request that your personal information be deleted. However, information that is required to be retained due to legal obligations may not be possible to delete. For such requests, please contact our support team.

7.3 Withdrawal of Consent

If you have previously given consent to marketing communications, you may withdraw it at any time. Withdrawing consent will stop promotional messages from being sent, but necessary service-related messages will continue to be sent.

7.4 Data Portability

In certain circumstances, you may request a readable copy of the information held about you. Such requests must be made through our support channel.

8.1 Age Restriction Policy

x668 lcd explicitly does not provide services to anyone under the age of 21+. Age is verified at the time of registration on this platform, and personal information is not knowingly collected from any minor. If a parent or guardian believes their child has opened an account, please contact support immediately.

9.1 Right to Amend

x668 lcd reserves the right to amend or update this privacy policy at any time. If significant changes are made, users will be notified via their registered email or through a notice on the platform.

9.2 Effective Date

The revised policy will take effect from the date of publication. Continued use of the platform after changes are made will be considered as acceptance of the new policy. The date of the latest update will always be displayed at the top of this page.

10.1 Support Channels

If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact us:

• Live Chat: 24 hours, 7 days — in Bengali and English
• Email: [email protected]

Your request will be processed as quickly as possible. Complex matters may require additional time for verification.